Achieving Reliability, Safety and Customer Satisfaction in Outage Lifecycle Management with IT/OT Integration
Whether gearing up for planned maintenance, impacted by extreme weather or suffering unexpected equipment failure, utilities need to manage power outages effectively to ensure regulatory compliance and minimise societal impact. Historically, energy companies have battled fragmented operational systems and disjointed processes, preventing a consistent and efficient outage response.
But times are changing. Customer expectations, cyber threats, complex infrastructures, natural disasters, renewables integration and rising global demands are forcing utilities to rethink how they manage power outages. To deliver the ‘always on’ service levels that customers have come to expect, utilities must look to new solutions to transform their outage lifecycle process.
Novel approaches to outage management are now enabling utilities to move away from reactively dealing with ‘dumb’ network conditions to proactively managing a smart grid. By integrating information technology (IT) and operation technology (OT), utilities can obtain a real-time view of their network, turning data into actionable intelligence for managing, mitigating and avoiding outages.
Join this webcast to explore some real-world utilities’ experience with IT/OT integration, the improvements in outage restoration they achieved, and challenges they overcame on the way.
Presented by
John Stephenson,
Director – Public Infrastructure Solutions, Business Solutions
Mr. Stephenson has over 20 years experience managing operations within transport, communications and infrastructure companies and successfully implemented automation solutions for work planning, asset monitoring, optimisation and field technician access in various asset intensive industries. Within Ventyx, John works in a solution domain spanning the Utility T&D (Electric, Gas, Water) and Telco/Cable industries. In recent times this has included a focus on the packaging of integrated SCADA/DMS/OMS and WFM/Mobility solutions.
Read Ventyx, an ABB company Blog Post:
Forward-Looking Utilities Invest in the Next Wave of Outage Management Technologies to Future-Proof the Grid