Quality of Service in Machine to Machine - 3PM London

Sponsored by: SIGOS

Focused on:

  • M 2 M

Date: 16 November


Time: 3PM London/10AM New York

The “Connected car” use case

Machine to Machine (M2M) is a vast business area where various industries and technologies are converging and integrating together, such as car manufacturers, M2M platform providers and mobile network operators. However, the mobile communication networks remain the main enabling technology for most of the M2M applications. One highly revenue driving M2M application is “Connected Car” which is offered in most middle and high class cars offering a set of entertainment and infotainment features based on data, voice and SMS services. The SIM cards used have a special M2M profile and are typically embedded in the car.

In most use cases all those mobile telecommunication services are used simultaneously, both in mobility and roaming. Such complexity makes the verification and the monitoring of the service quality very difficult, in particular for the car manufacturer that might not have a deep In-House expertise on mobile communications, but also for the M2M platform vendors and the mobile network operators.

SIGOS provides a series of tools and respective expertise to measure the service quality of such complex M2M offerings supporting the involved parties to fulfil existing Service Level Agreements (SLAs) assuring best service quality for the end customers.

In this Webinar SIGOS will give an overview on how it is possible to perform a service pre-launch verification, monitoring the live service and perform troubleshooting with active testing.

Presented by

Vincenzo Fiorentino,

Technical Product Manager Roaming and Group Leader GlobalRoamer Consulting

Vincenzo Fiorentino is the Technical Product Manager Roaming and the Group Leader GlobalRoamer Consulting in the Roaming Business Unit of SIGOS. He is dedicated in the development of new roaming products and services and to deliver managed service to SIGOS customers. Among those also the Testing of M2M services. He joined SIGOS in 2011 where he contributed to several Telecommunications projects in the roaming, interconnection and Telecom Anti-Fraud area.

He has 21 years of experience in the Telecom Industry during which he covered many areas of electronics and telecommunication. He started as Research Scientist in UK where he contributed at the development of advanced radio interfaces for wireless LAN and 3G technologies. Later he worked in Italy as technical sales support for 3G Radio network equipment and as a technical trainer. He contributed to the roll-out of the first 3G radio network in Italy and later moved to the international roaming and interconnect department.

Key Learning Objectives

  • The challenge of Mobile Networks to support M2M Connected Cars
  • Testing methodologies for M2M
  • The benefit of active testing in M2M business
  • SLA monitoring for the M2M connected cars parties


  • Operations Managers
  • Marketing Managers
  • Project Managers
  • Business Development
  • Product Managers